Colin's experience and achievements include:

- Implemented targeted performance tuning that produced an increase in performance by 90%
- Provided analysis and recommendations for existing data model
- Provided operational support for 11 servers running MS SQL Server 2000, 7.0 and 6.5
- Eliminated over 60% of existing stored procedures to provide a more robust and stable system
- Provided disaster recovery during a hardware failure
- Recommended improvements to existing application to meet performance and scalability requirements
- Executed performance testing as proof of concept for recommendations
- Implemented process and resource tracking on all SQL Servers
- Provided support to all application development phases in the areas of code reviews, code enhancements, and implementation of improved SQL techniques
- Produced design documentation and implementation plans

Harold's professional experience and achievements include:

- Researched technical solutions to automate reporting processes
- Managed and implemented the deployment of statistical reports over the Web
- Managed the transition to a new ERP platform while migrating from FoxPro to SQL 6.5
- Responsible for establishing growth plans for individual accounts, managing new-business developments and strategic planning
- Provided consulting solutions to new and existing accounts regarding their IT department and its relation to business needs
- Developed internal policies and procedures for Help Desk, Engineering and Sales
- Worked on MERX and presented proposals for government agencies on bidding quotes
- Managed projects utilizing MS Project, including one ERP project (BAAN/Oracle)
- Designed the structure for the Sales Department and the internal communication with the other departments
- Led one company towards the ISO9001 registration, and was assigned as lead auditor for the first ISO9000 Internal Audit
- Implemented new software and new ways of managing projects for the sales department using PC DOC’s